Privacy Policy

1. Information We Collect

At Econode Technologies, we respect your privacy. We collect information to provide better services to all our users. The types of personal information we obtain include:

• Account Information: Name, email address, phone number, and business details.
• Technical Data: MikroTik router configurations, IP addresses, MAC addresses, and hotspot usage logs necessary for billing integration.
• Financial Information: Transaction history and payment gateway configurations.

2. How We Use Information

We use the information we collect to operate, maintain, and improve our billing platform. Specifically, we use your data to authenticate your routers, process end-user hotspot payments, provide customer support, and ensure network security.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information with trusted third-party service providers (such as payment gateways like Pesapal) solely for the purpose of facilitating transactions. We may also disclose information if required by law or to protect the rights and safety of Econode and our users.

4. Data Security

We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and network configurations. However, no internet transmission is completely secure.

5. Your Rights

You have the right to access, update, or request deletion of your personal information. To exercise these rights, please contact our support desk.